Our Company & History

Mend Services is an Austin-based electrical, plumbing, heating and cooling company proudly serving our valued residential and commercial customers.  Our team of dedicated technicians and support staff take pride in their work!  We believe that a successful project, regardless of size, requires strategic planning, conscientious management, and highly skilled professionals.  We are fully accredited with the Better Business Bureau (BBB) in Austin and proudly carry an A+ rating for our excellence in service. We uphold the trust and integrity BBB accredited companies are expected to have in everything we do.  By leveraging technology and committing to improve how our customers live in their homes and businesses through strategies like our Whole Home Wellness Plans, we help those we care about enjoy their spaces in healthy and efficient environments. We attract, train and continually develop the most talented technicians, managers and support staff. By providing our employees with a career instead of a job, we ensure that our high standards for quality and professionalism shine through.  All of these efforts allow us to continuously work towards our purpose…. to build trust.  By delivering on our core values of humility, commitment, and never wavering from always doing the right thing, Mend Services can to be your trusted partner for years to come.

bbb accredited


A warehouse with a work van that says Mend on the side with a technician walking out of the van and other technicians working in the background

company icon


Our background checked, and full-time employees are our most valuable assets, and
we are successful because of them!



Steve Strauss

President & CEO

Craig Kelly


Chris McIvor

Plumbing Division Manager, Master Plumber

Jeff Whitner

HVAC Division Manager

Ramona Alexander

Process and Software Manager

Michelle Satterwhite

Office Manager

Jordan McMurchie

Warehouse Manager

Matt Chavez

Plumbing Service Manager/Master Plumber

Davis Hill


Danny Salazar

Plumbing Service Technician/Journeyman Plumber

Charles Boyd

Field Supervisor/Master Electrician

Zach Sellers

Electrical Lead/Journeyman Electrician

Collin Gross

Electrical Service Technician

William Walker

Service Electrician

Julian De La Cruz

HVAC Technician